Great customer service... had a great experience. Clean facility easy to set up and access storage unit.
Very helpful and efficient! Found me a storage unit very quickly at a great rate. Very clean as well. I️ highly recommend.
I've been a customer here for 10 years. The manager Sandy and staff have been absolutely amazing over the years. I can't say enough about the excellent level of customer service and care I've been provided. I highly recommend this location.
Increased the rates after 7 months and I only knew about it after I saw the charge on my credit card. They also recommended a mover that was not licensed to operate as a mover. A number of my items were damaged during the move and this is when I found out that the guy that they recommended did not have any insurance coverage to operate as a mover. This guy also rents storage space from them. When I first signed the contract to store my items the lady asked to see my phone as it related to a location review and I just figured out why, she apparently gave her location a 5 star review without my permission, so I just changed it. Unbelievable!
The people here at this facility are very friendly and helpful. They walked me through every step of my rental contract. They made me feel like one of the family and I was very impressed with the level of security at this location. they have cameras everywhere making sure that no one steals whatever you put in your storage unit. Very professional staff. I am glad I chose this facility for my storage needs.
Extra Space Storage is a US Moving Company based in Germantown, Maryland. Extra Space Storage is located at 19500 Frederick Rd, Germantown, MD 20876, USA.
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