Good clean simple theater that still has matinees. Great for seeing that new superhero release with the kids or watching that movie nobody wants to see without breaking the bank. Additionally the free Regal Crown club system adds up points to get free concessions, tickets and upgrades.
Just had the worst experience at this theatre with their security. I thought if I bought the rated R ticket for my 15 year old and her two friends to watch Kidnap that I didn't have to go in with them. I was corrected by the manager, bought a ticket, and asked if I could let them go ahead of me to go outside and tell my husband that he needed to park and we needed to watch the movie with them. The manager said no, I would have to escort the girls to the movie. When I got to the movie door, a lady who worked there opened the door for us. I told her that I needed to go to the lobby and give my husband the debit card to buy his ticket, use the restroom, and I'd be right back. She said okay and was very nice. When I turned around the security guard was walking up and said I couldn't leave the girls in the movie and they'd have to come with me. I told him they already missed the beginning and explained what I was trying to do. He said no and walked in the theatre. I followed him inside. I asked him nicely if he would mind going to the lobby and letting my husband know where I was and that I have the debit card for his ticket. He said no that was my problem and I would have to take my kids with me. I said no, I would stay and took my seat. I guess he didn't like that I didn't go sit beside the girls so he went to get them to tell them they had to go with me. The girls didn't move so I got up and went to the top of the theatre where they were and asked him, why are you harassing my children? He said I'm not harassing them, I'm harassing you. He then said I'll lock you up. I responded and said no, you won't. He said oh yes, I will. To deescalate the situation, I turned around and found a seat and sat down. Still, he didn't leave and kept telling the girls they had to leave with me. Finally, my husband and the manager walked in. The manager asked us to step outside. We all walked out and the security guard lied saying he didn't say those things to me. It is still beyond me why security tried to get my girls to leave when I was there or why management would pull me out of the movie if I followed the instructions to buy a ticket, watch it with them, and not leave the theatre. Worst and most embarrassing situation. Felt like a complete criminal over a completely uncalled for situation.
Prices are expensive for the level of experience they offer. Look at other theaters near by, similar pricing with better seats and larger screens.
Your friendly neighborhood movie theaters. The staff at the concession counter were friendly. The theater itself was the standard. Went for a late night movie looked like there were a few restraints and shops around the theater.
Great movie...Justice League. But still had to go through the line even after purchasing tickets online. Which is irritating since I pay a convenience fee. Young man at front was slow...line kept getting longer. And no one wanted to come help. Tho there were 4 staff members standing around the concessions area which included a manage. Dude took my phone and scanned the barcode thing and then told me which theater, finally. But there really needs to be a better system. Smfh
Regal Cinemas Germantown 14 is a US Movie Theater based in Germantown, Maryland. Regal Cinemas Germantown 14 is located at 20000 Century Blvd, Germantown, MD 20874, USA.
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