I came here to pick up some soil and fertilizer for my garden. I tried to look for any employee out in the mulch area to ask about suggestions but couldn't find anyone. I went inside to fetch someone to get help. At least the employee was helpful enough to help load the 20 bags of soil into my car.
I purchased a washer and dryer from home depot. Delivery date was pretty fast and installation was good. The problem was when 3 days later home depot offered a sales price on the same washer and dryer and I spent an hour with the online customer service trying to get the price match, only to have them tell me I had to come into the store. I asked the representative 4 times that I would have no problem doing the price match in the store since I have a newborn and traveling with her is not easy and she confirmed I would have no issues. I went the next day I went into the store only to be given the run around. I went to the front desk and was told I needed to go to the back to appliances. I waited back there for a representative only to have them say I needed to go back to the front and ask for a manager. They refused to price match their own lower price and if you want to return the appliances there is a 15% restocking fee. I will never purchase another appliance from home depot. I should have just waited longer for best buy to deliver. They price match even after the purchase with no problems and they do not charge a restocking fee if it did not work out. I received horrible customer service at home depot and was given the run around. DO NOT BUY APPLIANCES FROM HOME DEPOT. Go to best buy, much easier price match, better customer service, and no restocking fee on appliances if they do not work out.
I have been a landlord for a while and I used home depot because my normal plumber wasn't available. How hard would it be to order and install a dish washer? Apparently, VERY HARD.
They were awesome very they even loading things in your vehicle
The people Home Depot hires have little pride in their work, everyone in the organization seems happy to pass the buck on to the next person. You really get what you pay for with the Home Depot.
I purchased a dishwasher with delivery and installation services. On a positive note I would like to praise the service of my salesperson, Andrew, who was very helpful and super sweet. I was told upon purchasing that I was to under no circumstances sign any paperwork until my dishwasher was installed and turned on to ensure that it worked as I was told that they sometimes drop and run. So I was already leary of the service. The delivery company called, at least I think that is who it was, and basically asked if I had been informed of their 2 part delivery, which I had not. So they informed me they would drop the appliance and in a couple of days someone from another company would call me to schedule a day to install it. This is nothing like what I was told so I immediately came back to Home Depot to cancel my order completely. I was met my an associate named Albert who yelled at me, talked over me, insulted me and actually brought me to tears. What a horrible employee and what a horrible experience!!! My lesson was to fork up the additional money and go to Sears!
Ordered a replacement dishwasher for a rental property and paid for installation. Should have been easy but it has been a completely miserable experience. They hire the cheapest delivery drivers. Dishwasher arrived dented and unable to be installed by the first installer. Had to make countless phone calls to get it exchanged. Finally get it exchanged after a few weeks of back and forth. They schedule the second installer, I think ok no problem. Except the installer left without doing the job because they claimed they needed the owner to turn off the shutoff valve (never heard that before in my career). Regardless I would have been happy to do so as I was working down the street, except they left before I could even respond to their text.
The Home Depot is a US Hardware Store based in Germantown, Maryland. The Home Depot is located at 21010 Frederick Rd, Germantown, MD 20876, USA.
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