Took my old bike there and now its as good as new. Tire went flat the next day so I took it back there again and they replaced the tubing instantly, free of charge. Thanks!
I went to Germantown cycles after a bad experience with Performance cycles service department. Germantown did a great job of explaining the service needed and the price and my bike was ready when they promised. My bike is running great now and my new tires look awesome. They have my business 100% now.
I went here to get my bike back hub fixed. They gave me a reasonable price (15 dollars) for the adjustment, and that they would call if the hub needs to be replaced. They gave my bike back the next day. Just a few pedals and the bike broke down again, though. I went to them again and they wanted more money. I thought this place had good prices but I guess I thought otherwise. Bikes are ok, but service isn't that good.
I was told the pedal insert was not repairable. I knew it was repairable, so I bought the tools and repaired it in 30 mins. I do most of my bike repairs but have used Germantown Cycles for repairs that requires special tools and skill. This type of repair is fairly common and appropriate for an SLX crank. The two gentlemen at the shop did not provide an explanation of why the crank was not repairable and I was quickly dismissed. As I mentioned, I have used Germantown Cycles before and my SC full suspension was serviced properly. I think this business does want to be community bike shop and provide good sales and support but Germantown Cycles disappointed me.
Great bike shop! Good prices and excellent customer service. Outfitted the whole family with bikes and gear and it didn't break the bank. Plus, they offer free lifetime tuneups.
Germantown Cycles Bicycle Shop is a US Bicycle Store based in Germantown, Maryland. Germantown Cycles Bicycle Shop is located at Wisteria Dr, Germantown, MD 20874, USA.
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